Etihad Launches Abu Dhabi Airport Meet & Greet Service

by Continental Club on April 28, 2013

EtihadAbu Dhabi-based carrier Etihad has announced details of its home-airport ‘Meet & Greet’ service, available to passengers travelling in any cabin class on board its services.

Two levels of assistance are offered, with both providing gate or bus rendez-vous with Etihad staff who will guide passengers through the arrivals process, including fast-track immigration and baggage assistance.

The Gold Package offers a one-to-one service and complimentary porterage to transport baggage at the airport. The Silver Package provides one staff member for 1-5 guests. Both packages include fast-track immigration and baggage collection.

Etihad Meet And GreetThe Etihad Meet & Greet service joins a growing number of bespoke airport and airline services, although it’s unusual in being an airline-operated service that’s open to all passengers. Universal availability tends to be the preserve of airport-operated services, such as Singapore’s JetQuay which we sampled in 2009:

Singapore Changi Airport and The JetQuay

Airline services are most usually tied-in to Business or First Class on-board travel. There are also a number of agents offering personalised service across a range of airports. Although limited to Abu Dhabi Airport, the Etihad Meet & Greet service is potentially most notable for its rates. The Gold Package is priced at AED240/USD65; the Silver Package is AED140/USD38.

For more details and to book, visit



As I will be traveling alone aged 78 to Bangkok do you do a meet and greet transfer service also thank you

by Mrs parkes on July 19, 2013 at 12:53 AM. Reply #

No matter which airline you’re travelling with, transfer assistance is always available at intermediate airports. You can simply ask for directions and guidance from cabin crew on board, or from the ground staff who meet each flight at the gate. Transfer desks are also available within terminal buildings. If you require accompaniment between the two aircraft gates, then it may be wise to request wheelchair assistance prior to departure. There are different levels of service available, but it’s an invaluable assistance when gates may be a long way apart, and immigration queues are long. To request assistance, contact your airline’s customer service department, or check online if you have access to your booking on the internet.

by Continental Club on July 19, 2013 at 4:08 PM. Reply #

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