Posts in the “East Coast Trains” category...

Virgin Trains East Coast 50% Off Advance Fares Sale

by Continental Club on August 13, 2016  |  Leave a comment • Tagged as: , , , , , , , , ,

East Coast main line operator has launched a 50% off Advance Fares sale valid on its routes between London King’s Cross, the Midlands, Leeds, North East England and Scotland.


500,000 seats are advertised to be available, with example fares of:

Newcastle to Edinburgh from £5.05 each way
London King’s Cross to Leeds from £7.25 each way

Edinburgh to London King’s Cross from £12.50 each way

Bookings must be made by 18th August 2016 for travel between 5th September and 4th November 2016, excluding half term week 21st – 30th October.

For full details and to book, visit the special sale page at virgintrainseastcoast.com.

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East Coast Trains: Double Reward Points Plus 20% Off Rewards

by Continental Club on March 25, 2013  |  Leave a comment • Tagged as: , ,

UK long-distance train operator East Coast has launched a sale for members of its East Coast Rewards programme. All redemptions have been reduced by 20% until 1st April 2013, and ticket purchases over £22 will earn double points.

East Coast Big Rewards

24 hours of on-board access is reduced from 50 points to 40 points, a £10 M&S voucher is down from 500 to 400 points, and a one-way First Class ticket on East Coast drops from 450 to 360.

East Coast operates from London King’s Cross to stations in the East Midlands, Yorkshire, North East and Eastern and Northern Scotland.

East Coast Rewards is a relatively unusual loyalty programme in that it principally rewards bookers rather than just travellers, and members can earn points booking tickets for use on any UK train operator. Although the free East Coast ticket reward is undoubtedly the best overall value for collectors, those bookers who are based away from the East Coast route can still gain some value in redeeming their points for non-travel awards such as wine cases or the aforementioned shopping vouchers.

East Coast does not charge a credit card or booking fee, discounts most of its own ‘Advance’ fares by approximately 2%, and ticket on departure from station FastTicket machines is free of charge – as is eTicketing where available.

Non-members can also benefit from the birthday promotion by signing up to the programme and earning a bonus 50 points.

For full details, visit eastcoast.co.uk

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East Coast Rewards: Free Ticket & Travel Agent Booking Changes

by Continental Club on December 18, 2012  |  Leave a comment

East CoastThe East Coast Trains website at eastcoast.co.uk has long been one of the better places to book UK rail tickets, irrespective of train operator. Their own cheapest East Coast advance tickets are sold at a 10% discount to the fare available from station ticket offices, or from any other online retailer.

There is no booking fee, no card fee and no fee for collecting tickets from any UK station ‘FastTicket’ machine. Postage to a UK address is a flat £1.

Adding to the benefits of booking through their website, East Coast launched its East Coast Rewards programme in 2011, which uses the same underlying architecture as its forerunners from both National Express and GNER.

EC Rewards Update

While the scheme represents one of the most generous reward schemes available to rail ticket buyers, especially those who redeem reward points for free East Coast rail tickets, there have been a few significant frustrations for members.

The first is that it has not been possible to check for the availability of free tickets until after a ‘free ticket reward’ has been ordered – a reward which must then be used within 6 months. This met with particular annoyance from former members of GNERtime and National Express escape, who knew that the website system had, in the past, allowed them to search for free tickets before committing points which would otherwise remain valid for 2 years.

Secondly, members have not been able to redeem free tickets in exactly the way that East Coast encourages its revenue customers to buy tickets – as singles. So, even if there has been ‘free’ availability in one direction, it has not been possible to redeem at all for that part of the round trip, unless a dummy return has been booked on a random available service, that portion thrown away and a revenue ticket purchased on the required service.

The third is that (particularly) business travellers who use a travel agent to make bookings on their behalves have not been able to earn reward points – which has meant that some of East Coast most loyal travellers have not hitherto been able to participate in the loyalty programme.

These anomalies have now been addressed with East Coast’s announcement that, from 19th December 2012:

  1. Rewards members will be able to check East Coast Rewards ticket availability prior to redeeming their points
  2. All East Coast Rewards tickets will be offered as singles
  3. All existing (redeemed but not booked) East Coast Rewards tickets will be converted to singles

In addition, members booking tickets through selected travel agents will now earn Rewards points through a monthly credit tracked by matching member email address with the address attached to the booking by the agent.

For details on the changes to viewing availability and one-way ticketing, visit:

eastcoast.co.uk/rewardsupdate

For details on earning Rewards points through selected travel agents, visit:

eastcoast.co.uk/east-coast-rewards/rewards-for-business-travel-bookings/

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East Coast Trains: 125,000 £10 Standard & £30 First One Way Tickets

by Continental Club on December 12, 2012  |  Leave a comment

East Coast, the UK long distance train company operating into and out of London Kings Cross station, has released 85,000 Standard Class seats at a flat £10 per one-way journey.

Destinations include Leeds, York, Durham, Newcastle and  Edinburgh. 40,000 First Class seats at a flat £30 one-way are also on offer.

Tickets must be booked by 18th December 2012, for travel between 7th January 2013 and 1st March 2013. Half term holidays from the 15th to the 24th February are excluded and all seats are subject to availability.

£10 and £30 tickets are available exclusively from eastcoast.co.uk, and purchases qualify for points in the East Coast Rewards programme.

The East Coast website does not charge credit card or booking fees on any tickets, and ticket collection is free of charge at station FastTicket machines. Tickets for journeys wholly on East Coast services may also be available to self-print, but the site also sells tickets for all UK train operating companies – again without additional fees.

 

 

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East Coast Trains: 20% Off Rewards Redemptions Until 3rd September 2012

by Continental Club on August 28, 2012  |  Leave a comment

UK long-distance train operator East Coast has launched a sale for members of its East Coast Rewards programme. To celebrate the first anniversary of the programme’s launch, all redemptions have been reduced by 20% until 3rd September 2012.

24 hours’ of on-board access is reduced from 50 points to 40 points, a £10 M&S voucher is down from 500 to 400 points, and a return First Class ticket on East Coast drops from 900 to 720.

East Coast operates from London King’s Cross to stations in the East Midlands, Yorkshire, North East and Eastern and Northern Scotland.

East Coast Rewards is a relatively unusual loyalty programme in that it principally rewards bookers rather than just travellers, and members can earn points booking tickets for use on any UK train operator. Although the free East Coast ticket reward is undoubtedly the best overall value for collectors, those bookers who are based away from the East Coast route can still gain some value in redeeming their points for non-travel awards such as wine cases or the aforementioned shopping vouchers.

East Coast does not charge a credit card or booking fee, discounts most of its own ‘Advance’ fares by 10%, and ticket on departure from station FastTicket machines is free of charge – as is eTicketing where available.

Non-members can also benefit from the birthday promotion by signing up to the programme and entering a competition to win one of the 35 prizes from the Rewards catalogue of redemption opportunities.

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East Coast Trains Partners With M&S

by Continental Club on June 25, 2012  |  Leave a comment

East Coast Trains have announced an additional option for its East Coast Rewards loyalty programme members to redeem points.

500 Rewards Points can now be exchanged for a £10 Marks & Spencer eCode, which can then be spent online at the high street retailer’s website.

East Coast Rewards members earn 1 point for every £1 spent on Standard Class rail tickets online at www.eastcoast.co.uk, with the rate increased by 50% for First Class ticket purchases.

So, £333 of First Class tickets purchased on the East Coast website would be enough for a £10 Marks & Spencer code – effectively rewarding members at 3% of expenditure. Up to 5 eCodes may be requested per account per month.

Customers of other rail companies can also benefit, as all rail tickets purchased online from East Coast, not just those for East Coast services, are eligible for points-earning.

Other existing Rewards redemption options include complimentary First Class tickets on East Coast services, which may remain better value for regular East Coast users who are able to book reward travel in advance. An any East Coast destination First Class Return For Two is priced at 1400 Reward Points – the result of a £933 spend on First Class tickets. An example Newcastle to London return starts at £89 per person return in First Class, so the reward could be worth almost 20% of spend. The value of the free ticket reward depends on route redeemed and also availability, which is restricted.

For further details on East Coast Rewards, click here.

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